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3.4.4 INTERACTIVE LEARNING MATERIALS STRENGTHEN LEARNERS´ MO-
TIVATION

Educators have no particular methodology adopted for online classes but as they
gradually gained experience, they came up with some conclusions. The main issue they
mentioned is motivation and engagement of their students, it tends to be much lower
than before implementation of online classes. The solution to that is to make as many
interactive materials as possible. Those seems to be interesting for learners and in-
creased they attention on the subject. But for some educators, it is difficult to find or
create such materials and implement them into their classrooms.

INVOLVEMENT OF LEARNERS IN CREATING INTERACTIVE LEARNING MATERIALS
There is definitely a gap in training that needs to be filled. Other solution was to ask
the learners to prepare materials or the whole lesson, as in many cases they have
higher level of digital literacy and creation or finding of such materials is much easier
for them, also it keeps them engaged and give them some kind of practice, not just
theoretical knowledge.

3.4.5 TRANSVERSAL COMPETENCES TO SUPPORT DIGITAL EDUCATIONAL
SETTINGS

SOME LEARNERS WITHOUT ACCESS TO HARDWARE AND DEVICES
In general, there was no strategy created in that field. In terms of hardware and access
to computer/laptop/tablet or other devices of this kind it was totally dependable on
the learner. It was left in his/her interest to find the possible way to connect and ac-
cess online courses. During pandemic some programs with aim of providing digital
hardware for those in need were created, but these have been mostly focused on stu-
dents from formal education sector (primary schools, high schools, etc.) and not on
adult education sector at all. So that creates a tough barrier to skip a lot of people.

BASIC SOFTWARE PROVIDED BY EDUCATIONAL INSTITUTIONS FOR LEARNERS
In terms of software, the responses were actually a bit more optimistic. Educational
institutes took responsibility of providing their learners with basic software that was
needed to perform the classes.
No formal training in terms of usage of this software has been provided neither to the
teachers or students. That created a lot of confusion because all the parties have been
forced to figure out these programs by themselves which took a lot of time and effort.

3.4.6 FROM TEACHERS´ PERSPECTIVE: UNMET NEEDS AND CHALLENGES

IN DIGITAL EDUCATIONAL SETTINGS
Interviewed teacher especially emphasized the need of access learners to the digital
hardware. In many cases the learners had no idea about how the use the devices and
what possibilities can they create. As long as the devices could be delivered, they can
gradually get familiar with them and learn about the basics actions that these devices